Modern organisational theory insists that a sound
company strategy is based on short-term profitability for longer-term
wealth creation. By far the majority of companies today are probably
not following this strategy. Most are focusing on the first component
– short-term profitability – arguably at the expense
of longer-term wealth creation. Perhaps this is because the dynamic
of wealth creation is not fully understood. Indeed, few people in
the accounting functions and elsewhere are even aware of how it
is calculated. The confusion has been compounded by the fact that
wealth creation is seen to be the enhancement of shareholder value
ala EVA, and that “wealth created” has become synonymous
with shareholder earnings or profits.
Another reason for the short-term profitability focus is the mistaken
belief that it automatically leads to longer-term wealth creation.
What is not fully appreciated is that longer-term wealth creation
and growth can only come from a deliberate change in strategy and
focus that encompasses a whole host of strategic and operational
issues.
If wealth creation is an important strategic concept, then it is
inexplicable why it is seldom measured and accounted for in the
normal score keeping in companies. It is, after all, a very simple
measurement, being synonymous with value-added and derived simply
by deducting outside costs from sales or turnover.
Because value-added is the accounting synonym for wealth creation,
it is the obvious, direct link to a sensible long-term strategy.
Value-added is the company’s measurable annual contribution
to GDP, and therefore a contribution to national prosperity. It
is really the only valid and credible measurement of productivity
because it embraces all three estates: capital labour and state.
The standard measurement of output over input is a profitability
measurement encouraging input reduction, rather than an increase
in output. This leads to containment rather than growth with all
of its implications for national prosperity and unemployment.
Because value-added embraces the three main stakeholders it is
the only valid common focus that enhances a sense of common destiny.
It is the ideal trigger for a common fate gain-sharing and flexible
pay programme.
The final and perhaps overriding power of the measurement lies
in its ability to shift behaviour visibly. Being the difference
between the product or service the company offers, (measured as
sales) and what it has used from others (outside supplies), it is
arguably a measurement of what the company’s market has found
useful. In other words, it is the company’s contribution to
the market and society as a whole. Value-added is therefore a measurement
of contribution. It is the only measurement in accounting to do
so! But as this value-added is shared between the three contributors
(labour, capital and state) it is also the measurement of reward.
Again it is the only measurement in accounting to do so. What is
obvious to all is that value was created by the contribution in
the first place. No other measurement proves so convincingly that
contribution creates reward (give and you will receive!). This must
and does shift behaviour and focus from taking to giving.
Wealth creation as a concept has to be actively promoted, both
as a common focus within the organisation, and also as an accounting
benchmark. The wealth creation figure should be elevated in importance,
understanding and familiarity far beyond the profit figure. I intend
to illustrate in future how both the concept of adding value, and
the measurement of value-added can be broken down into components
that provide a very useful operational excellence methodology far
superior to many of the “franchised” packages available
today. |
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The focus of this article however, is to show how
mission, vision, statements of purpose and company values, can be
aligned to the value-added accounting process. And also, of course,
whether these statements can be aligned to longer-term wealth creation.
In the last article in Management Today, I pointed out that there
has been a perceptible shift in company mission and vision declarations
in past decades. Fifteen to 20 years ago, these statements were
direct in their intent of maximising return for the shareholders.
Today one would be hard-pressed to find any reference to “profit”
in these statements. The popular idiom is to focus on the value
to society of the product or service being offered and references
to “reward” will encompass all the major stakeholders.
For the purpose of this discussion it is perhaps not relevant to
draw fine distinctions between mission, vision and statement of
purpose. All, in one way or the other, reflect “why we are
here” and “where we intend to be”.
Because, as we have shown, value-added (or wealth creation) is
the only measurement in accounting that reflects contribution, it
is axiomatic that it will also measure one’s mission if that
mission is a statement of contribution. For example, if your mission
states “We serve through the building of homes” then
value-added will measure in monetary terms what the value of that
contribution was. This measurement may not agree with your own value
judgement, but that is not the point. Teachers don’t earn
as much as pop stars although we may “judge” them to
have higher value.
The simple but real, monetary measurement of contribution afforded
by the value-added statement, and therefore reflecting the contributing
mission of the company, means that it can be a very tangible focal
point for all in the company. Embellished with the full value-added
statement and is sub-scores, one can link all operational activities,
from sweeper to MD, to the mission statement.
But there is one major stumbling block. Too many mission statements
or statements of purpose, are the outcome of an expensive exercise
in flip-charting and brown wallpapering. They end up being a barely
comprehensible paragraph or two of sentences without verbs that
can seldom be repeated with understanding and conviction by more
than a handful of staff. What then normally follows is a major brain
washing exercise embracing industrial theatre, videos, parties,
pamphlets and chewing gum paraphernalia to try and solicit empathy
and commitment to these laudable goals. What is missed is that if
it’s not in the heart it will not long be in the mind. “They
say one thing but do the other” is the most frequent response
when one tries to convince employees that the company is indeed
market-driven, there to serve, and has a benevolent intention.
It is because short-term profitability is pursued at the expense
of longer-term wealth creation and growth. It is because customer
service is not seen1,163.19 as an end in itself, but as a means
to the end of self-enrichment.
Peter Drucker once said: “Profits are the cost of staying
in business”. It is indeed so. Profit is the means by which
we attract and sustain capital in contributing to society through
a product or service that is needed or wanted. But it is only one
of the means. Salaries and wages are another.
Until we find the model in business that truly reflects this way
of being in business, the real behaviour of companies will be at
odds with their mission statements. The various “models”
of business, and transforming from one to the other will be examined
more closely in a future article.
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